subject matter experts (SME) training

This course is designed to ensure that SMEs understand their role and how they should participate in the project delivery life cycle. Special attention is given to the differences in the role of SMEs on Agile compared to waterfall projects.

A Business Subject Matter Expert has special, in-depth knowledge of a business area which is used to define and deliver a solution to a business objective.

A SME provides a unique combination of knowledge about how business (or one aspect of the business) is currently conducted and the product, processes, or technology used, together with a vision as to what needs to be done to achieve the desired future state. They are delegated representatives of the business qualified by their specialist knowledge or ability to visualise the future.

The course covers the role of the SME during Requirements gathering, and User Acceptance Testing. Particular attention is also paid the the impact of requests for changes on the project.